Thirty days. No questions. Keep the file.
If you buy something here and it is not what you needed, email hello@strongnotsmaller.com within 30 days of your purchase and we will refund you in full.
You do not have to explain yourself. "I'd like a refund" is a complete request. We may ask what didn't work, because that is how the product gets better, but answering is entirely optional and has no effect on the refund.
We are not going to ask you to delete a PDF, and we could not verify it if we did. Chasing that would cost more than the refund and would be a strange way to treat someone.
We process refunds within two business days of your email. Your bank or card issuer then takes their own time — usually five to ten business days — to put the money back. That part is out of our hands.
The refund goes back to the original payment method. Our payment provider handles the transaction, so it will show up on your statement the same way the purchase did.
Just the email address you used to buy, or the order number from your receipt. That is enough for us to find it.
Because the alternative — conditions, proof of effort, "did you complete the program first" — is a way of making refunds annoying enough that people give up. That is not a business we want to run, and it would sit badly next to a product whose entire argument is that we tell you the truth.
One honest limit. If someone buys, refunds, and buys again repeatedly, we will decline further purchases. This has never happened and probably never will, but it belongs in a policy rather than being invented on the day.
Last updated: 11 August 2026 · Strong Not Smaller · Privacy · Terms